Curriculum Vitae

Nicole Lillian Mark

Creative technologist specializing in data visualization, data storytelling, and data-driven decision making.

📍 Rehoboth Beach, DE

Education

Master of Science in Data Science

University of Colorado Boulder

2023 - Present

Currently pursuing advanced studies in data science methodologies, machine learning, and statistical analysis.

Bachelor of Arts in English Communications and Technology

University of Maryland Baltimore County

2001 - 2006

Interdisciplinary program combining communications, technology, and analytical writing skills.

Professional Experience

Principal Consultant

Nicole Designs Data LLC

01/2023 - Present

Data visualization development with Tableau, JavaScript/TypeScript (Observable Plot, d3.js, chart.js, Recharts), Python (Plotly, Seaborn), and AWS QuickSight. Analytics strategy consulting, Tableau Desktop and Tableau Cloud training, data governance initiatives, and tech stack assessment.

Data Visualization Engineer

Cart.com

05/2022 - 01/2023

On an Agile engineering team, created new data visualizations from ideation, wireframing, prototyping, and testing to deployment in production, primarily in Tableau. Collaborated on designs using Figma with the UX design team. Updated existing visualizations to meet new technical requirements, design standards, or customer needs. Supported Tableau Desktop and Tableau Server users across the organization. Advocated the adoption of a data dictionary, the clear definition of metrics, and data quality and governance initiatives.

Data Program Analyst

Olive AI

05/2021 - 05/2022

Coordinated data management activities including mapping product-specific data, HL7, and X12 standardized healthcare data. Co-led the data governance committee, made recommendations for management of new data and changes to our existing data contract. Worked with complex nested data structures stored in Postgres and MySQL databases within a multi-cloud data architecture including AWS S3, Redshift, Databricks, and Fivetran. Created and edited complex SQL queries. Developed data visualization style guide and Tableau dashboard templates for use throughout the organization. Data visualization, pharmacy, and 340B subject-matter expert.

Data Curator

Idaho State University

08/2020 - 09/2021

Collected, interpreted, and analyzed data for the ISU/CPESN Idaho COVID-19 Point-of-Care Testing Program. Developed a JavaScript web application for secure collection of PHI for delivery to the state's public health districts. Created program website. Advised pharmacy owners regarding technology solutions for documentation of their care plans. Calculated pharmacy payments and invoiced the university. Curated all data, contributed approximately 35% of the writing and all data visualizations to the project manuscript.

Data Analyst

Aspen RxHealth

02/2019 - 06/2021

Created scheduled and ad-hoc reporting, data visualizations, and operational metrics dashboards with Tableau Desktop and AWS QuickSight. Answered data-related questions posed by clinical, operations, and sales teams. Gathered requirements from business stakeholders, documented decisions and actions in Jira. Served on the Data Governance Committee, Measures and Specifications Subcommittee, and Data Dictionary Subcommittee.

Data Analyst, Medicaid Pharmacy Programs & CMMI Innovations Grant

Community Care of North Carolina

05/2016 - 04/2019

Analyzed and reported CMMI Innovations Grant Project data. Trained community pharmacy staff in North Carolina to use PHARMACeHOME software. Provided technical support, answered documentation and payment-related questions, and assured CMS and CMMI Innovations Grant requirements were met. Reviewed documentation submitted from pharmacies for quality. Facilitated CPESN QA, QI, and Best Practices Work Group. Served as Pharmacist eCare Plan (PeCP) subject matter expert. Contributed to the manuscript "Stages of Change: Moving Community Pharmacies From a Drug Dispensing to Population Health Management Model," published in Medical Care Research and Review, April 2019.

Skills & Technologies

📊 Data Visualization

Tableau Desktop Tableau Cloud Tableau Server Tableau Prep Builder AWS QuickSight D3.js Plotly MatplotLib Seaborn

💻 Programming Languages

Python JavaScript TypeScript SQL HTML CSS

🗄️ Data & Analytics

Pandas Polars PostgreSQL Snowflake AWS Redshift AWS S3 AWS Glue Athena Alteryx Dataiku

🎨 Design & Tools

Figma Adobe Illustrator Jira Agile Scrum Qualtrics

🏥 Healthcare Standards

HL7 FHIR X12

Publications

📄

Developing sustainable workflows for community pharmacy-based SARS-CoV-2 testing

Journal of the American Pharmacists Association • August 14, 2021

This study describes the successful rapid implementation of a COVID-19 testing program across 13 community pharmacies in Idaho from September-December 2020, which performed 2,425 tests and demonstrated that independent pharmacies can effectively expand public health testing capacity, particularly in rural and underserved areas.

View Publication →
📄

Stages of Change: Moving Community Pharmacies From a Drug Dispensing to Population Health Management Model

Medical Care Research and Review • April 3, 2019

This study examined how 40 community pharmacies in North Carolina implemented a Medicaid population health management intervention, comparing implementation strategies between high- and low-performing pharmacies using Rogers's innovation implementation framework. The research found that while both groups used similar strategies, high-performing pharmacies executed them more effectively and were more likely to reach sustainment, particularly in areas like stakeholder engagement, staff training, and relationship-building with primary care providers.

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📄

Evolution of the Pharmacy Practice Model to Improve Patient and Learner Outcomes: A Partnership in Patient Care Initiative (PIPC) in the HSCT Population

Biology of Blood and Marrow Transplantation • February 1, 2012

This initiative implemented a layered learning practice model (LLPM) in hematopoietic stem cell transplant care, where an Attending Pharmacist manages a team of pharmacists, residents, and students to achieve 100% completion rates for key pharmacy services while expanding educational opportunities for learners.

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🌍 Languages

English Native
Spanish Conversational

🧘 Interests & Certifications

Yoga

Registered Yoga Teacher (E-RYT 200), Yoga Alliance Continuing Education Provider (YACEP)

Personal Interests

Literature, Travel, Dogs, Vegan lifestyle

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